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Getting Started
What's iBloks?

iBloks offers businesses and consumers 3D interactive experiences with no download. Our simple creation process empowers anyone, at all experience levels, to customize 3D experiences and ads in less than five minutes. It's easy to use and you can get awesome 3D web-based experiences, gadgets and ads instantly. iBloks works anywhere on the web and in any size so you have maximum flexibility. Our self-serve and full-service offerings include:

  • iBloks InstantAd™
  • iBloks Live in 3D™
  • iBloks Video Messenger™
  • How do I sign up?

    You can register here for an iBloks account. Once you have signed up, you will have full access to the iBloks InstantAd� advertising services.

    What constitutes personal versus professional use of iBloks?

    If you are using iBloks for advertising your business, you must have a professional account. If you are using iBloks to display your own personal photos, music and videos, you should create a personal account.

    Can I have a personal and professional account?

    Yes. You will need to create two accounts: one for personal use and one for professional use.

    iBloks InstantAd™
    What can I do with my iBloks InstantAds?

    By partnering with DoubleClick, we give you the Internet marketing muscle to advertise like a huge corporation…at a price that fits any budget. Simply select your audience, set your budget, and run your ad across the web’s largest publishing networks, post on your website, deliver as part of an email blast or embed as a gadget on the most popular social networking sites. To get started using iBloks, click here.

    How do I customize an ad?

    Quickly and easily, you can customize the best ad for your business with your logo, your image(s) and/or video(s), and your offer. Simply browse from the iBloks interactive ad designs until you find an ad design you would like to make your own, and then select Next. This will open up the customization canvas and allow you to add text and upload your image(s), video(s), and a logo. The media you use to customize your ads are stored in your media list for future use. If you prefer, you can browse through the iBloks sample ads by vertical. You can easily customize ad samples for your business by changing the text, adding your logo and replacing the images. Click here for more information.

    What does it cost to customize an ad?

    It is free! You can customize as many ads as you like at no additional cost. When you are ready to run a campaign with your iBloks ad, you will set the campaign price based on your budget. Click here to learn more.

    How do I create a campaign using a sample ad?

    Simply browse through the sample ads by industry and select an ad that you would like to make your own. You can easily customize ad samples for your business by changing the text, adding your logo and replacing the images. When you are ready to run an ad campaign, select your audience and set your budget. Just grab the embed code for your website or publish directly through the DoubleClick network, we will distribute your iBloks ad to the size and target audience you select. Through the DoubleClick network, iBloks offers a comprehensive ad management and serving solution. Whether you are a team of one, or 100, you can use the insight and intelligence of DoubleClick to help you market more efficiently. For more information, click here.

    What can I do if I do not see an ad I like?

    Call us at 415-546-2140 or contact us and we can easily customize an ad that fits your business and brand.

    Are there other sizes or dimensions of these ads?

    Yes, there are unlimited options. We support the most commonly used industry standard sizes. As part of the customization process, we will automatically generate your ad in the industry standard dimension 300x250. If you prefer a different size, give us a call at 415-546-2140 or contact us and we can generate a custom size perfect for your needs.

    Media for Your Ad
    What type of image and video formats does iBloks support?

    iBloks supports the most popular and highest-quality media formats. For photos and logos, supported image formats include .jpg and .png. For videos, supported formats include .wmv. For audio, supported formats include .mp3 and .wma. If you have different media formats, please call us at 415-546-2140, and we can work with you to get your alternative formats to work with iBloks.

    What if I have more than one product shot or image?

    You will be able to customize your ad with one, two or multiple images and/or videos depending on the iBloks InstantAd design you select. Click here to get iBloks InstantAd™ Complete User Guide including ad design specs.

    What dimensions should my logo be?

    In general, a 4:3 aspect ratio typically works best, like what comes from a standard photograph. Get the iBloks InstantAd™ Complete User Guide including ad design specs.

    Why do my images look distorted?

    We suggest uploading an image that is the same aspect ratio as the image currently in the ad. In general, the images have a 4:3 aspect ratio, like what comes from a standard photograph. If the image used in your ad is not the correct aspect ratio, your image will stretch to fit the media slot and may look distorted. View the iBloks InstantAd™ Complete User Guide including ad design specs for more detailed information.

    What are the file size limits for media?

    We recommend 50k file sizes or less, ideally as small as possible, to minimize the load time. This applies to image, video and audio files.

    Distributing Your Ad Online
    How does geographic targeting work?

    Geographic targeting is the method used by online publishers and ad networks to determine the physical location of a website visitor and delivering different content to that visitor based on his or her location, such as country, region/state, city, zip code, audience segment, or other criteria. By using iBloks InstantAd™ targeting options, you can increase the prospect of qualified traffic.

    When will my ad run?

    You can simply grab the ad embed code and start immediately on your own website. If you select to publish your ads directly through an ad network, such as DoubleClick, the turnaround time for the online publishers to review and approve your campaign can take up to 48 hours. If you have any questions regarding your campaign, please contact iBloks at 415-546-2140.

    Which distribution option should I select?

    You may select one or all of the distribution options based on your budget and targeting needs as well as your delivery goals, such as acquiring leads or increasing site visits. iBloks distribution options offer campaign specific goals to help you exceed your campaign objectives.

    Which websites will my ad run on?

    Your ad will run on websites that are relevant to the geographic, demographic and targeting information that you submitted to iBloks through the order process. We can place your ad on sites like Google and Facebook, and have distribution reaching over 50,000 other sites. We take away the hassle of getting ads placed, so you can simply select people that are in your market or anywhere around the world. It is all up to you.

    How do I determine my campaign budget?

    Online advertising is a popular way to acquire customers and convert sales through direct marketing efforts and increase brand awareness through branding efforts. Of course, you must ask yourself, "How much should we spend to acquire these customers or covert sales?" Let your business and marketing objectives guide you. The minimum daily budget is $100, which is a good amount to begin with so that you can effectively reach your target customer and optimize your ad for optimal results.

    What is CPM?

    CPM, click per thousand, is used in advertising as a form of measurement. It relates to the cost to represent page impressions, where M represents one thousand. Based on the campaign budget you set, iBloks will generate the appropriate advertising package including target CPMs and impressions.

    How many impressions will I get with my ad?

    The number of impressions depends on the category of your business. Some business sectors are in higher demand so the prices vary. We honor our rate pricing so you do not have to go through the hassle of auctioning and then losing your bid.

    How am I charged for my campaigns?

    You are charged based on the total budget you set for your campaign. This means that your credit card will be charged at the time you submit your campaign for the full budget amount, which includes the cost of media. If you prefer invoicing, call us at 415-546-2140.

    What if I want to change my ad?

    You may stop a campaign with 24 hours notice by contacting iBloks. If you want to change and resubmit it, we will help you accomplish this quickly and easily.

    Reporting and Measuring Performance
    Can I track actions on my site?

    Yes. We have collaborated with DoubleClick’s industry-leading tracking and reporting ad network, so you will know exactly how much bang you are getting for your buck. Your campaign report will include total impressions and cost per action or cost per click from your ad campaign.

    How do I access my campaign results?

    Reporting is available from your campaign start date. You can access real-time reporting from your account page at any time.

    How do I get my ad on my website?

    You will receive a confirmation email with the ad link to your account detail page for review. This takes seconds from the time you submit your ad. Once logged into your account, go to your detail ad page and click on the Distribute Everywhere button at the bottom right of the page. Choose from the Publish This Ad drop down menu which ad size you would like to embed onto your web page.

    What if my ad is not the right size for my website?

    Once logged into your account, go to your detail ad page and click on the Distribute Everywhere button at the bottom right of the page. Choose from the Publish This Ad drop down menu which ad size you would like to embed onto your web page.

    Technical Questions
    Do I need broadband internet connectivity to use iBloks?

    Broadband is not required, but it is recommended for the best experience.

    What does Certified for Vista mean for people using iBloks?

    Certified for Windows Vista iBloks is the first multimedia application to achieve Certified for Windows Vista status. In passing its 32 rigorous tests, this designation provides assurance that iBloks offers Windows Vista users the highest quality premium media creation experience. To achieve certification, iBloks supports the 32- and 64-bit versions of Windows Vista.

    What operating systems does iBloks work on?

    iBloks supports the Internet Explorer, Firefox, and Safari browsers on Windows, Linux, and Mac systems.

     
     
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    Copyright © 2008 iBloks, Inc. All Rights Reserved.
    Questions? Call iBloks at (415) 546-2140.
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